Support
Questions, issues, or feedback about SKUView — we're happy to help.
Contact us
Email ecountsolutions@gmail.com and we'll respond as soon as possible.
Frequently asked questions
How do I connect my Amazon account?
Sign up for a free SKUView account, then click "Connect with Amazon" and sign in through Amazon's own authorization screen. SKUView never sees your Amazon password.
How far back does SKUView import my order history?
As soon as you connect, SKUView automatically imports as much historical order data as Amazon makes available, then switches to ongoing live sync so new orders, refunds, and settlements keep appearing automatically.
How are fees calculated?
SKUView calls Amazon's own Product Fees API directly for each SKU, so referral fees and FBA fees reflect Amazon's real, current calculation rather than an estimate.
Can I disconnect my Amazon account?
Yes, at any time from Settings. Disconnecting stops future syncing; you can reconnect later to resume.